Retail Kiosk

Today's retail customers demand full information, instant access, responsiveness, and maximum control over their options. They expect technology to be user-friendly and interactive, and they also don't like waiting. (Who does?)

That's why Focus Centered Media designed eye-catching, functional kiosks that provide shoppers a fast, convenient and customized self-service retail experience. For vendors, that translates into reduced administrative expenses, lower overhead, improved cash flow and increased customer satisfaction.

Customer Service that the Customer Controls

 

With our informational and guided selling retail kiosks, customer service is more efficient and precise than with any other sales option. That's because it's the customer who controls the service:


• Detailed product information.
• An interactive, on-demand catalog.
• Product locator and floor maps.
• Real-time updated prices and special offers.
• In-store self-service product ordering.
• Self-check-out.

In addition, Focus kiosks can be configured to serve as "endless aisles", which reduce inventory carrying costs for the vendor and increase overall sales revenue.

Focus on What Counts

 

By providing retail customers with targeted information and services, Focus kiosks help sales associates provide focused, personalized service.

Retail sales associates are relieved of the need to handle minor questions, sales technicalities and in-store promotions. Instead, they can fully concentrate on their customers' specific needs. For employees, Focus kiosks can be configured for product look-up and database accessibility, as well as for efficient queue management.

The (Big) Little Extras That Make All the Difference

 

Focus retail kiosks are the ideal solution for giving customers those little extras that build brand loyalty and encourage repeat business. Our retail kiosks can be configured to provide:

• Printed coupons.
• Self-service customized gift cards.
• Loyalty program information and vouchers.
• In-store credit applications.
• And much more...

While these popular promotionals have been shown to boost in-store revenue, with Focus self-service retail kiosks their reach, availability and customization are powerfully extended.